The most important part of a strong company culture is having a senior management team that truly cares about employees, and consistently demonstrates that care, because every other aspect of company culture is improved when the senior management team consistently puts people first. In this article, we’ll explore why a caring senior leadership team is so essential.
Recent Articles and Podcast Episodes
n this episode we talked with author Eric Chester and discussed the 2 most important things that a leader needs to do to attract and retain great employees in a dismal labor market.
Employee engagement can affect the financial performance of a company because it is tied to an employee’s performance, productivity, absenteeism, retention, and customer satisfaction. It can also impact a company’s ability to innovate and improve processes, which are both necessary for financial success.
The common behaviors of engaged employees include performing well, taking accountability, forging trust-based, collaborative relationships with co-workers, improving processes, developing their skills, giving and receiving feedback positively, being proactive in overcoming obstacles, and going the extra mile.
A disengaged employee looks just like their engaged co-workers on the surface, but, unlike engaged employees, they bring neither passion nor commitment to their jobs. They often exhibit toxic behaviors, underperform, and lack a strong belief in or enthusiasm for the organization’s mission, vision, or values.
The most important factor in employee engagement is organizational culture. Businesses with strong, positive cultures have highly engaged and loyal employees who deliver excellent work and take superior care of customers. Organizations with a dysfunctional culture drive away employees and customers.
Good examples of employee engagement include employees showing up to work with a sense of purpose, a deep commitment to the organization, dedication to performing well, a collaborative attitude, good communication with co-workers and leaders, and the ability to give and receive feedback positively.
In this episode we talked with author Liam Martin and discussed the top 5 most important things that a leader needs to do to leverage being remote to improve engagement and performance.
Healthcare can improve employee engagement by offering development opportunities, including leadership coaching, improving communication and feedback, supporting team-building initiatives, recognizing the accomplishments of staff, and providing mental well-being resources to reduce stress and burnout.
Nurses can improve employee engagement by providing autonomy, offering development opportunities, refocusing on purpose and values, giving feedback and recognizing employees’ contributions, and ensuring a healthy work/life balance for staff. Compassionate leaders who truly value employees should guide these engagement strategies.
Employee engagement benefits managers by boosting performance, improving customer service, lowering turnover, and increasing profits. It can also create a positive work environment with fewer human resource issues, making a manager’s job easier and freeing up time to focus their attention on organizational excellence.
There are three types of employee engagement: cognitive, emotional, and physical. When employees are cognitively engaged, they’re committed to their job, when they’re physically engaged, they’re invested in their work, and when they’re emotionally engaged, they have an emotional connection to their work.
Five indicators of high engagement in a workplace include less absenteeism, higher retention rates, increased productivity as the result of high performance, improved customer service, resulting in more client satisfaction and client retention, and better overall profitability for the organization.
Emotional intelligence is important in leadership because it improves self-awareness, increases accountability, fosters communication, and builds trusting relationships by helping leaders process their emotions in a more positive way that allows them to address challenges more effectively.
In this episode we talked with author Robert Hefner and discussed the top 3 most important things that a leader needs to do to improve employee engagement and retention.
KPIs help in employee engagement by providing accurate and useful data to measure employee engagement levels, as well as helping to determine how well inclusion and diversity efforts are working and identifying causes of high rates of turnover and absenteeism. Active employee engagement KPIs help organizations determine whether their employee engagement efforts are succeeding or not.